I can help you with:
Qualitative research: definition and design of the research (sample, discussion guides, techniques) field work, analysis and delivery of results.
Usability testing for your web/app through digital tools and analysis of results.
Web usability audit.
UX strategy for your web/app and everything related to your user experience. Have you designed a digital product, tested it and launched it but it still doesn't work? Let's see data, and analyze if something is wrong from the user's point of view.